When a good worker says so, he no longer struggles with the problem. He came to terms with the problem remaining.

It doesn't happen all at once. Before that, someone had reported that the material was waiting. To repeat the same error. The work place is not fixed. Change in the middle of the day. The information is late. That one sector is constantly shifting responsibility to another. That everyone agrees at the meeting, and after the meeting nothing changes.

In companies that don't listen to People, Problems don't go away. They just stop signing up. Workers learn it's not worth talking about. The players get a sense of peace. No argument. No objections. There are no suggestions. Everything seems calmer than before. It's actually more dangerous.

In practice, this is the moment when the system begins to lose people. Not physically right away, but in the head first. The man is no longer trying to fix the process. He no longer asks why. He no longer suggests how to make it easier. He does what he has to do, how much he has to do and how he has to do it. Not because he is a bad worker, but because he has realized that energy is wasted.

That is why the manager should not be afraid of objections. You should be afraid of the silence of people who have had something to say before. Complaining often means that one still believes that change makes sense. „no relation & # 8220; often means he gave up.



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